Service Area Index:
Provincial, Territorial and Urban Overview

Mystery Shopping Providers Canada is a government-registered service provider for the Mystery Shopping industry. We are located in Toronto but we can service and satisfy the needs and of any region of the country from Victoria, British Columbia to St. John’s, Newfoundland. We are currently working most major markets of Canada but we will gladly accommodate a new territory and expand into new markets. The following list offers a provincial, territorial and urban overview and summary of our current mystery shopping markets.

If your particular location is not referenced, please contact us to discus adding the value of our mystery shopping service to your area.

Alberta - AB

Alberta's beauty and grandeur are clear. Rolling foothills, impressive mountains and prehistoric hoodoos are but a few of Alberta's distinct natural landmarks. Most impressive are Alberta's Rocky Mountains, which set in motion the world famous resort towns of Banff, Jasper, Canmore, Kananaskis, Lake Louise and Waterton. Dinosaur hunters flock to Drumheller, home of the acclaimed Royal Tyrrell Museum of Palaeontology, where the desert topography yields countless fossils and prehistoric discoveries. Alberta's rural heritage can be explored with a visit to the vast farmlands of Alberta's Heartland. Calgary, home of the Calgary Stampede, is best known for its warm hospitality, oil and gas industry and close proximity to the Rockies. Edmonton, the provincial capital, is renown for its largest attraction - the West Edmonton Mall. North America's largest shopping and entertainment complex offers over 800 stores and services and over 110 dining establishments - the essence of one-stop shopping.

Urban Focus Centres of Alberta
Calgary, AB
Edmonton, AB
Grande Prairie, AB
Lethbridge, AB
Medicine Hat, AB
Red Deer, AB
St Albert, AB

British Columbia - BC

A gold medal location, British Columbia offers not just outdoor adventure but cosmopolitan culture, world class exhibitions, uptown shopping and fabulous dining. From sophisticated cities to breathtaking scenery, there is something for everyone in BC. Blessed with magnificent landscapes, BC is home to a geographical variety that lends itself to a wide array of activities and adventures. As much as BC is a province devoted to the great outdoors, shopping is also a popular activity. There is something for every taste. Vancouver is home to high fashion and funky trends. You'll find everything British in Victoria. Whistler has a fair share of first-rate boutiques in its pedestrian-only village. On the islands, the Sunshine Coast and in the Kootenay Rockies, there are the exquisite art and crafts of local artists and artisans. You'll find a superb selection of wine and fruit in the Thompson Okanagan. Everywhere you will find wonderful selections of Aboriginal handmade products. From sophisticated cities to inviting towns, there is great opportunity for shoppers in BC.

Urban Focus Centres of BC
Abbotsford, BC
Burnaby, BC
Chilliwack, BC
Coquitlam, BC
Delta, BC
Kamloops, BC
Kelowna, BC
Langley, BC
Maple Ridge, BC
Nanaimo, BC
New Westminster, BC
North Vancouver, BC
Port Coquitlam, BC - PoCo
Prince George, BC
Richmond, BC
Saanich, BC
Surrey, BC
Vancouver, BC
Victoria, BC

Manitoba - MB

Prairie province Manitoba, has a population of 1,213,815 people, with more than half of them living in the Winnipeg area. Manitoba has a stable and diverse economy, built on traditional resources and the budding high-tech industry. These factors make for a thriving business community. Since Manitoba produces more than it consumes, trade is a critical element to its success. Since 1990, Manitoba's exports to the world have more than doubled. When you’re ready to shop, St. Vital Centre is Manitoba’s total shopping experience with over 160 unique stores and services. Winnipeg offers a mixture of shopping experiences, from the antique to the nouveau, from aboriginal to eastern European, and big box to small shop, you’ll find it all at one of the many shopping districts.

Urban Focus Centres of Manitoba
Brandon, MB
Winnipeg, MB

New Brunswick - NB

One of the three Maritime provinces, New Brunswick entered the Canadian is home to over 700,000 Canadians. New Brunswick's Natural Wonders are like nothing you've ever seen. The world’s highest tides rise to height of a four-storey building, twice daily. This is a place of beautiful rivers, coastal dunes and some of the oldest mountains on earth. Aside from the natural wonder, New Brunswick offers a natural selection of urban adventure with eight city centres where you can cycle on trails, catch a show at a local entertainment spot and indulge in decadent urban spas or you venture out into the surrounding area to explore mountain ranges and paddle down lazy rivers, you’re always close to nature and to all the urban comforts of home. Whether you're a power shopper or a casual consumer, New Brunswick has it all.

Urban Focus Centres of New Brunswick
Moncton, NB
Saint John, NB

Newfoundland - Labrador - NL

The eastern-most Canadian province of Newfoundland-Labrador is rich with history, culture and natural beauty. The beautiful and mysterious land is home to over 500,00 warm and inviting people. In Newfoundland-Labrador, you can view icebergs, whales, birds and wildlife. The province also offers hiking trails, historic sites, parks and scenic routes. In St. John’s, the oldest city in North America, you can walk the oldest street in North America: Water Street. One side of Water Street will take you the whole morning, while the other could take the better part of the afternoon. While shopping, you’ll chat with friendly locals and purchase a little something up that you’ll treasure for years. You’ll also be able to shop for something rare when you go antiquing in any one of Newfoundland’s many quaint towns.

Urban Focus Centres of Newfoundland-Labrador
St. John’s

Nova Scotia - NS

When in the beautiful province of Nova Scotia, you soon realize how the sea influences the province and its people. Nova Scotia is surrounded by the Atlantic and most of the province is covered with thick forest and gentle rolling hills. In the north, the large island of Cape Breton represents about one fifth of the province’s landmass. The mountains are rugged and similar to those in the Scottish Highlands. When looking for entertainment, there are over 450 restaurants in Halifax and the city has more pubs, clubs and nightlife venues per capita than almost anywhere in the country. Nova Scotia’s broad-based experience, from art galleries, theatre, shopping, spas, and sporting events only adds to its vibrant history and rich tradition. You can be shopping at an exquisite boutique in Truro or Wolfville or stop by one of the historic markets or shops in the busy shopping districts in Sydney or Yarmouth. Then there’s Spring Garden Road in Halifax - one of Canada’s oldest and most appealing retail shopping areas.

Urban Focus Centres of Nova Scotia
Dartmouth, NS
Halifax, NS
Sydney, NS

Ontario - ON

More than 12 million call the amazing province of Ontario home. From the world’s longest street to the world’s longest freshwater beach - there’s always something exciting to discover here. With gorgeous lakes and rivers, forests and provincial parks, Ontario offers rich cultural, archaeological and natural wonders. Ontario's vibrant urban energy will sweep you away. You can treat your taste buds to a wide variety of fine dining. Toronto alone, offers over 5,000 incredible restaurant choices. Swing to the beat of exotic music or experience something new during an international festival. Feed your passion for art from carved totems and colour splashed landscapes in Ottawa, Canada's capital to futuristic sculpture in Toronto's galleries and museums. You can enjoy some high culture at ballet, opera and Broadway musicals on stages from appealingly historical to remarkably contemporary. Make your shopping fantasies come true in unique boutiques and sprawling malls or explore the world in vibrant ethnic neighbourhoods. From antique shoppes and gift boutiques in quaint villages to factory outlets and malls in larger centres, Ontario truly offers it all and is a shopper's paradise.

Urban Focus Centres of Ontario
Ajax, ON
Aurora, ON
Barrie, ON
Belleville, ON
Brampton, ON
Brantford, ON
Burlington, ON
Cambridge, ON
Chatham, ON
Guelph, ON
Hamilton, ON
Kingston, ON
Kitchener, ON
London, ON
Markham, ON
Milton, ON
Mississauga, ON
Newmarket, ON
Niagara Falls, ON
North Bay, ON
Oakville, ON
Orillia, ON
Oshawa, ON
Ottawa, ON
Peterborough, ON
Pickering, ON
Richmond Hill, ON
Sarnia, ON
Sault Ste Marie, ON
St Catharines, ON
Stratford, ON
Sudbury, ON
Thunder Bay, ON
Toronto, ON
Vaughan, ON
Waterloo, ON
Welland, ON
Whitby, ON
Windsor, ON

Prince Edward Island - PEI

Famous for its red sand beaches, potatoes and Anne of Green Gables is the smallest province in Canada, Prince Edward Island. Home to 140,402 residents, PEI is known as the "Birthplace of Confederation" and the "Garden of the Gulf" because of its pastoral scenery and thriving agricultural lands. Charlottetown, PEI’s capital, is an ideal blend of urban adventure, country living and some of the cleanest air in the country. With an diverse mix of restaurants, pubs, and cafes, there is something for everyone. You can take a leisurely walk on National Historic Great George Street; admire the beautiful trees on Victoria Row; or take part in some fantastic shopping on Queen Street. Charlottetown offers many great shopping opportunities. Choose from elegant clothing stores and funky kiosks, to upscale galleries and trendy boutiques located downtown. Sophistication and quality, spontaneity and pleasure are all available to shoppers here.

Urban Focus Centres of Prince Edward Island - PEI

Québec - QC - PQ

Unique for its geography, its history and its culture, Quebec is warmth, authenticity and intensity personified. With a proud French heritage, Quebec is home seven and a half million people. The residents are known for their passion, spontaneity and joie de vivre. An undeniable blend of old world charm and western innovation, Quebec’s cities are characterized by a unique energy and quality. Montreal, Quebec City and Gatineau - all conveniently situated alongside waterways, each offer a different facet of urban life, while sharing exciting culture, world-class hotels and gourmet and outstanding shopping. For example, Saint-Laurent Boulevard, or the “the Main” as it is commonly known, is one of the city’s busiest shopping districts. A haven for shoppers of every budget and taste, from kitsch to ultra-chic - you’ll find it all on the Main.

Urban Focus Centres of Québec
Gatineau, QC
Laval, QC
Levis, QC
Longueuil, QC
Montreal, QC
Quebec City, QC
Sherbrooke, QC
Terrebonne, QC
Trois Rivieres, QC

Saskatchewan - SK

The prairie province of Saskatchewan is home to 1,023,810 residents. Of which, 233,923 inhabit in the province's largest city, Saskatoon, while 194,971 dwell in the capital city of Regina. Saskatchewan offers beautiful scenery, friendly folk and a pace of life that’s relaxing and easy-going. Saskatchewan’s attractions are varied and persuasive, drawing on rich history and culture, physical beauty and great imagination. Saskatchewan is a province made for outdoor adventure you with first-class fishing, canoeing, boating, hiking, biking, camping, horseback riding - the list is endless. Urban life in Saskatchewan is exciting with a wide range of casinos, spas, restaurants and terrific shopping areas. Saskatchewan offers great opportunity for shoppers, from large shopping centres, to unique boutiques, to big box stores - with so many options, even the most seasoned shoppers will be satisfied.

Urban Focus Centres of Saskatchewan
Regina, SK
Saskatoon, SK

Northwest Territories - NT

At the edge of the Arctic, in the heart of the wilderness, lies Yellowknife - the Diamond Capital of North America. Yellowknife is a culturally rich capital of about 20,000 people. It’s full of youth, energy, adventure and prosperity. Located on the shores of the Great Slave Lake, Yellowknife is known for its outdoor recreation, midnight sun, aurora borealis and a unique mix of northern culture and a modern, bustling metropolis. Although smaller in population than major Canadian urban centres, Yellowknife offers plenty of great shopping opportunities with plenty of well known chain stores and unique independent retailers.

Service areas in Northwest Territories

Yukon Territory - YT

The Yukon is larger than life and the diamond of the territory is its capital city of Whitehorse. With its gorgeous scenery and vibrant city lifestyle, it’s no wonder that over 22,000 people enjoy there. The largest city of the three Canadian territories, Whitehorse is graced with a healthy economy and small town values, a safe environment. Whitehorse is also famous for natural parks and landscapes and received an award for its natural beauty. Aside from the magnificent natural surroundings Whitehorse also offers an exciting array of shopping and dining opportunities! There is a good variety of retail outlets and services to keep a veteran shopper or novice mystery shopper busy.

Service areas in Yukon Territory
Whitehorse, YT

For more information on how a mystery shopping program can help increase your business, visit Mystery Shopping Providers Canada.

Mystery Shopping Industry Facts

More than 9 million mystery shops were conducted in 2017.

The mystery shopping industry had an estimated value of nearly $800 million in the United States alone in 2017.

Mystery shopping revenue by industry:

Retail: 41%

Dining (Fine/Casual): 35%

Hospitality/Recreation: 7%

Auto Related: 8%

Banking/Financial: 3%

Other: 6%

Double-digit industry growth between 2016 and 2017 is expected to see growth of up to 15 percent or more in the Retail, Restaurant and Financial Services industries from 2018 to 2019.

Mystery shopping is conducted in almost every industry, ranging from quick-service and high-end restaurants, hotels and resorts, banks and financial service providers, apartments, convenience stores, chain and specialty retailers, home builders, self-storage facilities, healthcare organizations and grocery stores.

Mystery shopping providers help businesses design, implement and evaluate mystery shopping programs, as well as coordinate the assignment of mystery shoppers to conduct shops.

Mystery Shoppers Make a Difference

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